Why Choose Motivia® Motorization?
How Motivia® works
GET MOTIVIA® FOR YOUR HOME
Got more questions? We've got answers. View our FAQs below. Or get our downloadable Motivia Guide.
FAQs – GENERAL
BLINDS: Motivia® Remote controls are effective up to 65 feet from the blind they are operating.
HARDWARE: Motivia® Remote controls are effective up to 100 feet with obstuctions or 650 feet without.
BLINDS: Do not tilt open your blinds manually. Please note, raising or lowering your blinds requires manual operation using lift cords or cordless control.
HARDWARE: No, gently pull on the drapery and it will operate without remote.
If your shade, blind or drapery hardware is not functioning properly, please contact us at 800-248-8888 so we can help you troubleshoot the problem.
FAQs - SHADES
FAQs – BLINDS
FAQs – DRAPERY HARDWARE
FAQs - POWER
Your treatments are powered by a battery pack, unless you upgraded to DC power (available from In-Home Design only).
FOR SHADES PURCHASED AFTER 8/16/17:
Your treatments are powered by a rechargeable motor.
Your treatments are powered by a 10 foot DC power cord only.
If your shade operates with a remote, the charge port will be located on the headrail.
If your shade operates with a wand, the charge port is on the side of the wand.
You may purchase an external rechargeable battery to replace the existing external battery pack. Simply plug it in to recharge. You can easily make this change yourself. Not available with Pleated Shades. For availability and pricing, please call us at 800-248-8888.
The battery pack requires eight AA alkaline batteries. We do not recommend using rechargeable batteries in the battery pack. Rechargeable batteries have a high self-discharge current and therefore don’t hold a charge for very long. Most rechargeable batteries will be drained within a few months.
Battery life is dependent on the size and type of treatment you’ve chosen, as well as how often it is operated every day.
Yes. Simply unplug the battery pack and replace with the DC charger. The charger must be connected to a power outlet nearby. Call us at 800-248-8888 for more information.